Hi all
Think that is a strange question,well its not. I have seen so many folks tell me they want to make money online but when it comes down to it they are not.
I have a friend who says they are going to make money with this program or that program they jump from one program to another non stop, They do not take time and work that program they think they are going to make a million overnight.
They have spent thousands upon thousands signing up for tons of programs but never take the time to learn and promote there programs.
They joined two of my programs a few years back started 2 websites that day and have never done a thing since that day, and wonder why they are not making money (note these two is free to join ) one was adult friendfinder the other one was Alt a BDSM dating site
They have never made any money with either one of these because they have never worked them
I on the other hand I get a check from them every month for the last numbers of years. I work both of these programs so I make money with them.
So if you are really interested in making money with any program online remember it is going to take some work and you are not going to be rich overnight !!!
Three months ago I signed the same folks up for a new program I am working (they asked me for the url ) because they new I was making money with the program.So I did and she signed up that day spent most of that day setting up her store and listed a couple of the items from her store on E bay.
That was the last time she touched her store or updated her feature items or her daily deal or anything else.
Which is sad because I have been doing great with this store as you have a built in affiliate program, as well as you can sell stores as well as sell products on your website as well as ebay or other auction sites.
I have been promoting all 3 and making money with all of them. I am already gearing up for the upcoming Christmas holiday shopping season.
Now till the end of month you can get an estore for yourself fully stocked store,built in affiliate program, and as well you can sell stores in a 2 tier affiliate program for store sales,and a domain name and website hosting, all of this and more for $49.95 and a 1 time setup fee of $20.00.
You can check out all the details of this program here
here are a few of the features of this program
Easy to operate!
100% Automated!
Available world-wide!
FREE domain name!
Fully stocked, customizable store!
Work as much or as little as you want! (the more you work the more you make)
Profit from your store without ever buying products or fulfilling orders
Built in affiliate programs
You can check out my Family Discount Store HERE
If you really want to make money online remember you have to work these programs or any programs you choose to join and make money with.
I have a number of business articles online at my Business articles and Business ideas site they are online so you have nothing to download nothing to sign up for to read them they are free to read.
Take a close look at any program you are thinking of joining and then decide if its a program you would like to work before you join, and then stick with that program and you have a good shot at making money with it.
One last tip DO NOT join to many programs at once or you will be get lost on what to do first. Pick a couple then join them and work them till they are running well and then and only then think about join another one or 2.
I hope this helps you on your way to making money online, one last thing and I know I have said this before you are NOT going to make a ton of money over nite, it WILL take some work and time.
have a great day all
Monday, May 22, 2006
Sunday, May 21, 2006
Trying another pay per click
Well I am taking the plunge and trying Google ad words pay per click.
This is the second pay per click campaign that I have going. The site I am promoting is Romantic at Heart Personals we hope this works. Google being the biggest and we hope the best.
The 2 keywords we are using in this campaign are romantic personals and dating personals. We have set a monthly budget at 50.00 per month to start, if it works we will increase this amount, and we will add more keywords if it works out well.
If you read my lst post on the 7th I signed up for Excatseek payed search since then I have gotten 13 clicks with no sales so far. For $12.00 for 3 months I do not think it will take off or that I will make a ton from it but I do hope to make some.
Stay tuned as I will post the progress of both of these campaigns, if you have tried either or another paid advertising leave a comment and let us all know how it is going for you.
If you have not checked out my link directory yet please do so. here
My Romantic at Heart Personals Link Directory keeps growing and is still the best way I have found to drive traffic to my site.
Well I hope you all are having a great weekend
Till later
happy linking
Henry
This is the second pay per click campaign that I have going. The site I am promoting is Romantic at Heart Personals we hope this works. Google being the biggest and we hope the best.
The 2 keywords we are using in this campaign are romantic personals and dating personals. We have set a monthly budget at 50.00 per month to start, if it works we will increase this amount, and we will add more keywords if it works out well.
If you read my lst post on the 7th I signed up for Excatseek payed search since then I have gotten 13 clicks with no sales so far. For $12.00 for 3 months I do not think it will take off or that I will make a ton from it but I do hope to make some.
Stay tuned as I will post the progress of both of these campaigns, if you have tried either or another paid advertising leave a comment and let us all know how it is going for you.
If you have not checked out my link directory yet please do so. here
My Romantic at Heart Personals Link Directory keeps growing and is still the best way I have found to drive traffic to my site.
Well I hope you all are having a great weekend
Till later
happy linking
Henry
Sunday, May 14, 2006
Paid advertising does it work ?
Hi all
Every day I get tons of emails pay for this or that advertising and you will make a ton of money.As we all know 99% is hype and trash and a great way for the emailer to make money not you.
So what paid advertising does work that is not going to cost you a lot of money ?
Well I broke down at the end of last week and paid for my first paid advertising. I went with excatseek paid search. It costs $12.00 for 3 months at a time with auto renewal unless you cancel.
I went with the keyword personals, in the first 4 days I have had 7 clicks (not many to be sure so far) With no sales from the clicks so far. I will keep you updated as time goes on.
I am hoping that this will pick up but for $12.00 for 3 months it not a real killer if it does not do much.
I am thinking of trying paid per click as well with another outfit and I will let you know if I do and how it goes as well.
The ad I am using is `
Romantic at Heart Personals
18 sets of personals,online romance artilcles,free e post card,Free chat,shopping mall
I may change the content next week to see if that helps.
Have you tried paid advertising yet ? If you have leave a content on how it went and if you are still doing it !! Lets work together on this one and lets see what is going to work for all of us, so that we are not wasting our hard earned money.
Well that's it for today keep linking its still the best way to get traffic that I have found yet.
If you have a site related to love and romance check out my link directory here google PR 4
I also have a shopping mall here
My link page for the mall is here Google PR 3
Have a day
Eric
Every day I get tons of emails pay for this or that advertising and you will make a ton of money.As we all know 99% is hype and trash and a great way for the emailer to make money not you.
So what paid advertising does work that is not going to cost you a lot of money ?
Well I broke down at the end of last week and paid for my first paid advertising. I went with excatseek paid search. It costs $12.00 for 3 months at a time with auto renewal unless you cancel.
I went with the keyword personals, in the first 4 days I have had 7 clicks (not many to be sure so far) With no sales from the clicks so far. I will keep you updated as time goes on.
I am hoping that this will pick up but for $12.00 for 3 months it not a real killer if it does not do much.
I am thinking of trying paid per click as well with another outfit and I will let you know if I do and how it goes as well.
The ad I am using is `
Romantic at Heart Personals
18 sets of personals,online romance artilcles,free e post card,Free chat,shopping mall
I may change the content next week to see if that helps.
Have you tried paid advertising yet ? If you have leave a content on how it went and if you are still doing it !! Lets work together on this one and lets see what is going to work for all of us, so that we are not wasting our hard earned money.
Well that's it for today keep linking its still the best way to get traffic that I have found yet.
If you have a site related to love and romance check out my link directory here google PR 4
I also have a shopping mall here
My link page for the mall is here Google PR 3
Have a day
Eric
Monday, May 08, 2006
End of the month update and more
Hi all
Hope you all had a great April with lots of sales and great links.
Happy to say all is going well. My romance and dating link directory is growing by the day. If you have a romance and dating site and would to trade links check out my link directory here.
If you have a romance and dating site and are not doing link exchanges yet you are missing the boat.Trading links is a great way to drive traffic to your site and increase your search engine rankings.Start trading links today start right here
Good luck and happy linking
As for Sales they are up from April of last year, which is always great news.
If you are looking for some great business articles and a few business ideas check out my Business Articles and business opportunities page
Well thats it for today have a great day all and get your link directory going and happy linking. If you need a great program for linking check this one out I use it and it works great for me Zeus the internet robot
henry
Hope you all had a great April with lots of sales and great links.
Happy to say all is going well. My romance and dating link directory is growing by the day. If you have a romance and dating site and would to trade links check out my link directory here.
If you have a romance and dating site and are not doing link exchanges yet you are missing the boat.Trading links is a great way to drive traffic to your site and increase your search engine rankings.Start trading links today start right here
Good luck and happy linking
As for Sales they are up from April of last year, which is always great news.
If you are looking for some great business articles and a few business ideas check out my Business Articles and business opportunities page
Well thats it for today have a great day all and get your link directory going and happy linking. If you need a great program for linking check this one out I use it and it works great for me Zeus the internet robot
henry
Sunday, April 23, 2006
I have $796 Worth Of Silver Pack Vouchers To Give Away
The statement above is fact. I am part of a "Core Business Group"
online that is going to take MANY new technologies to the world
and all online. How would you like to be one of a few people
who help me do this and be rewarded financially for it?
=I know you want details and I will keep it short for now=
This blog is just a door opener. I do not expect any
commitment however you have read this far, please
finish and hear me out...
I am very close to the owners of 3 companies that
are very young, ambitious and approachable. These
owners are entrusting me and many others to be the
marketing arm for them. Here are just a few technologies
that they are unveiling and giving me and possibly you
the chance to expose to the world and FIRST!
**Just a FEW!**
=VOIP (Voice Over Internet) with MANY more options
than the competitors/AND FREE for you if your on my team!
=The latest online marketing technologies/instructions.
This company shows people how to take ANYTHING online
and sell for profits.
=Information Asset Protection. Imagine being one of the
first entrepreneurs in the WORLD to introduce a technology that
can safeguard businesses online. Something that NOBODY
has introduced before. Imagine the MILLIONS of website
owners you and I could approach by email to make them
aware of this product that could save them millions
and save them from potential FINES!
There is much more but I do not want to get long winded here!
=I Will BENEFACTOR You And PROVE This Is BIG!=
You will NOT pay a dime...And That Is A Promise.
I have been given the authority by this company to
choose my own "core team." This "core team"
that I choose will pay ZERO to join but will be
given the starter kit, ETC.! This is real and you
have read this far so you deserve a chance at this
in my book. I do not even need to talk to you over the
phone, a simple email will be enough from you.
== Instructions *VERY IMPORTANT* ==
Email me direct at henry@bulli.com
In the subject line it is VERY important
that you put "Benefactor Candidate." I get
hundreds of emails and if I see that in the
subject line, I will not delete it.
In your email, tell me your first name
and what part of the country/world you live in.
This is a GLOBAL opportunity so it does not
matter where you live as long as you have internet
access!
This is all I need. I will in turn send you an
email that has a few more details but more important,
a VOUCHER CODE that you must write down. This is the
code that you will use to activate the CD Pack that
you will receive in the mail FREE!
I look forward to your response :-)
Eric
online that is going to take MANY new technologies to the world
and all online. How would you like to be one of a few people
who help me do this and be rewarded financially for it?
=I know you want details and I will keep it short for now=
This blog is just a door opener. I do not expect any
commitment however you have read this far, please
finish and hear me out...
I am very close to the owners of 3 companies that
are very young, ambitious and approachable. These
owners are entrusting me and many others to be the
marketing arm for them. Here are just a few technologies
that they are unveiling and giving me and possibly you
the chance to expose to the world and FIRST!
**Just a FEW!**
=VOIP (Voice Over Internet) with MANY more options
than the competitors/AND FREE for you if your on my team!
=The latest online marketing technologies/instructions.
This company shows people how to take ANYTHING online
and sell for profits.
=Information Asset Protection. Imagine being one of the
first entrepreneurs in the WORLD to introduce a technology that
can safeguard businesses online. Something that NOBODY
has introduced before. Imagine the MILLIONS of website
owners you and I could approach by email to make them
aware of this product that could save them millions
and save them from potential FINES!
There is much more but I do not want to get long winded here!
=I Will BENEFACTOR You And PROVE This Is BIG!=
You will NOT pay a dime...And That Is A Promise.
I have been given the authority by this company to
choose my own "core team." This "core team"
that I choose will pay ZERO to join but will be
given the starter kit, ETC.! This is real and you
have read this far so you deserve a chance at this
in my book. I do not even need to talk to you over the
phone, a simple email will be enough from you.
== Instructions *VERY IMPORTANT* ==
Email me direct at henry@bulli.com
In the subject line it is VERY important
that you put "Benefactor Candidate." I get
hundreds of emails and if I see that in the
subject line, I will not delete it.
In your email, tell me your first name
and what part of the country/world you live in.
This is a GLOBAL opportunity so it does not
matter where you live as long as you have internet
access!
This is all I need. I will in turn send you an
email that has a few more details but more important,
a VOUCHER CODE that you must write down. This is the
code that you will use to activate the CD Pack that
you will receive in the mail FREE!
I look forward to your response :-)
Eric
Friday, April 14, 2006
Check this out today FREE to join for the next 10 days only
FREE SIGN UP - LAST CHANCE - URGENT MESSAGE -
Act Immediately on This...
IF YOU ARE OUTSIDE OF THE United States (International)
Use or find a USA address and telephone #.
The company will soon go INTERNATIONAL VERY SOON
But lock in your POSITION NOW
-YOU MUST ACT ON THIS IMMEDIATLY-
PHASE ONE
100% FREE SIGNUP for the next 10 DAYS. We
have gotten the CEO to agree to this for this
team only.
I am atop a company that is about to
become a household name. You and I have
a chance to make up to $4000 per day. I know
this sounds outrageous but the fact is, this
company MANUFACTURES a product that is
helping people save LOADS of money on their
gas. We all know where fuel prices are going
so what better time than now to save people money.
That is the business I am in...and you can position
for free RIGHT now. It WILL cost to position in
the near future but I have arranged with the
CEO for a time extension on free positioning.
Follow my instructions asap..Time is money:
Go to my site and watch all the positive media
Fox and NBC and than sign up for free (next 10 days only).
Sign up at http://www.4-ecorp.com/henryeric
All you do is have people watch the News Videos,
it does the talking for you...CREDIBILITY
is all over this program and at the right time.
Gas prices WILL hit $4.00 a gallon, just watch!
Position now, do not wait the 10 days...
Sooner you join free, the sooner your team
builds for you. Bottom line.
This is not going to be big, this is
going to be THE program of 2006/2007.
We are in on this before everyone so
do not hesitate. The time is now.
Eric Burgoyne
Vortex Fuel Group
Executive Fuel Specialist Associate
PS. Below are some tips for when you join!
Tips on what to do when joining..
AFTER you have chosen your username put in like this:
http://www.4-ecorp.com/henryeric
In the URL and send it to everyone you know to
take advantage of this FREE 10 DAY sign up...
Let them know to click the "JOIN NOW"
When you hit JOIN It will asks you for your ID.
What it MEANS to say is CREATE your ID.
you can choose anything you wish for an ID
Your ID that you create will become your
user name at the end of your URL.
Example our URL is http://www.4-ecorp.com/henryeric
Your URL will be the same with your user name at the end
http://www.4-ecorp.com/YOURUSERNAME
Just from our actions alone you will get TONS OF SPILLOVER
ACT FAST... Do It NOW...We are not slowing down anytime soon.
Ethos FR is non-toxic, non-hazardous and works
with any fuel used in car, trucks, buses, RV's,
ships, trains and generators. Ethos FR reduces
fuel costs by producing a net gain in mileage
above cost. Ethos FR contains two families of
esters, a group of cleaning esters and a group of
lubricating esters in a mineral oil base.
It cleans and lubricates the internal parts of the
engine without the use of petroleum-derived
products commonly found in fuel additives. The
main objective is to make fuels self-cleaning and
self-lubricating without increasing toxic
emissions. Moving parts function more smoothly
with reduced heat and friction, requiring less
maintenance. Horsepower returns closer to the
manufacturer specifications. Ethos FR removes
carbon deposits, one of the culprits that cause
fuel to combust incompletely, resulting in wasted
fuel that creates toxic emissions.
The combination of cleaning and lubricating esters in
Ethos FR stabilize the fuel without changing its
specifications. Timing, Gas prices are high and
going through the roof! Market Place, everyone
who owns a vehicle and purchases fuel! Fox Cable
News videos are highly positive and report the
dramatic savings and do the selling because they
are so impressive (see web site for 4 short
videos)! A solid 10 year old established USA
company, not a start-up!Using a Manufacturer to
Consumer Direct Marketing Approach! Product is
one of the best additives called - Ethos Fuel
Re-Formulator! Can be added to Gas, Diesel, Oil,
Ethanol, and other fuels and lubricants. Does
not use petroleum distillates.
Improves lubrication, fuel efficiency and burning and
reduces pollutants! Fuel Improvement is up to
40%; Pollution reduction is better than 30%!
Parent company Ethos product sales are over $170
million annually! Proven by hundreds of millions
of miles of road tests driven using it! Used by
hundreds of industrial and commercial companies.
Used by the US Military in Iraq and other US
Governmental agencies. Commercial fleets in the
United States, Canada, Mexico, Latin America,
Asia and Europe use the Ethos Fuel Re-formulator.
Even the Chinese import it from the USA (that is
impressive) to reduce their pollution in
preparation for the next summer Olympics to be
held in China! BECOME A REP TODAY AT A VERY
AFFORDABLE COST: Our company (4-ecorp) has an
exclusive to take this product retail.
Manufacturer to Consumer Direct marketing
strategy BALANCED PAY PLAN- Binary on the front
end for fast upfront income!
Act Immediately on This...
IF YOU ARE OUTSIDE OF THE United States (International)
Use or find a USA address and telephone #.
The company will soon go INTERNATIONAL VERY SOON
But lock in your POSITION NOW
-YOU MUST ACT ON THIS IMMEDIATLY-
PHASE ONE
100% FREE SIGNUP for the next 10 DAYS. We
have gotten the CEO to agree to this for this
team only.
I am atop a company that is about to
become a household name. You and I have
a chance to make up to $4000 per day. I know
this sounds outrageous but the fact is, this
company MANUFACTURES a product that is
helping people save LOADS of money on their
gas. We all know where fuel prices are going
so what better time than now to save people money.
That is the business I am in...and you can position
for free RIGHT now. It WILL cost to position in
the near future but I have arranged with the
CEO for a time extension on free positioning.
Follow my instructions asap..Time is money:
Go to my site and watch all the positive media
Fox and NBC and than sign up for free (next 10 days only).
Sign up at http://www.4-ecorp.com/henryeric
All you do is have people watch the News Videos,
it does the talking for you...CREDIBILITY
is all over this program and at the right time.
Gas prices WILL hit $4.00 a gallon, just watch!
Position now, do not wait the 10 days...
Sooner you join free, the sooner your team
builds for you. Bottom line.
This is not going to be big, this is
going to be THE program of 2006/2007.
We are in on this before everyone so
do not hesitate. The time is now.
Eric Burgoyne
Vortex Fuel Group
Executive Fuel Specialist Associate
PS. Below are some tips for when you join!
Tips on what to do when joining..
AFTER you have chosen your username put in like this:
http://www.4-ecorp.com/henryeric
In the URL and send it to everyone you know to
take advantage of this FREE 10 DAY sign up...
Let them know to click the "JOIN NOW"
When you hit JOIN It will asks you for your ID.
What it MEANS to say is CREATE your ID.
you can choose anything you wish for an ID
Your ID that you create will become your
user name at the end of your URL.
Example our URL is http://www.4-ecorp.com/henryeric
Your URL will be the same with your user name at the end
http://www.4-ecorp.com/YOURUSERNAME
Just from our actions alone you will get TONS OF SPILLOVER
ACT FAST... Do It NOW...We are not slowing down anytime soon.
Ethos FR is non-toxic, non-hazardous and works
with any fuel used in car, trucks, buses, RV's,
ships, trains and generators. Ethos FR reduces
fuel costs by producing a net gain in mileage
above cost. Ethos FR contains two families of
esters, a group of cleaning esters and a group of
lubricating esters in a mineral oil base.
It cleans and lubricates the internal parts of the
engine without the use of petroleum-derived
products commonly found in fuel additives. The
main objective is to make fuels self-cleaning and
self-lubricating without increasing toxic
emissions. Moving parts function more smoothly
with reduced heat and friction, requiring less
maintenance. Horsepower returns closer to the
manufacturer specifications. Ethos FR removes
carbon deposits, one of the culprits that cause
fuel to combust incompletely, resulting in wasted
fuel that creates toxic emissions.
The combination of cleaning and lubricating esters in
Ethos FR stabilize the fuel without changing its
specifications. Timing, Gas prices are high and
going through the roof! Market Place, everyone
who owns a vehicle and purchases fuel! Fox Cable
News videos are highly positive and report the
dramatic savings and do the selling because they
are so impressive (see web site for 4 short
videos)! A solid 10 year old established USA
company, not a start-up!Using a Manufacturer to
Consumer Direct Marketing Approach! Product is
one of the best additives called - Ethos Fuel
Re-Formulator! Can be added to Gas, Diesel, Oil,
Ethanol, and other fuels and lubricants. Does
not use petroleum distillates.
Improves lubrication, fuel efficiency and burning and
reduces pollutants! Fuel Improvement is up to
40%; Pollution reduction is better than 30%!
Parent company Ethos product sales are over $170
million annually! Proven by hundreds of millions
of miles of road tests driven using it! Used by
hundreds of industrial and commercial companies.
Used by the US Military in Iraq and other US
Governmental agencies. Commercial fleets in the
United States, Canada, Mexico, Latin America,
Asia and Europe use the Ethos Fuel Re-formulator.
Even the Chinese import it from the USA (that is
impressive) to reduce their pollution in
preparation for the next summer Olympics to be
held in China! BECOME A REP TODAY AT A VERY
AFFORDABLE COST: Our company (4-ecorp) has an
exclusive to take this product retail.
Manufacturer to Consumer Direct marketing
strategy BALANCED PAY PLAN- Binary on the front
end for fast upfront income!
Sunday, April 09, 2006
Putting The "Service" Back In "Customer Service"
Hi all
I found this article on A weber site and I really think it is worth reposting here. For any of you that are members of AWeber Communications and have already seen this article I belive it is owrth reading again
Hope you all enjoy
Putting The "Service" Back In "Customer Service"
By Sean Cohen
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?
Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you're not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?
Offering stand-out service on the Internet isn't as hard as it is rare. Take these simple steps towards old-style service in the digital age:
Give Each Customer a Personal Response
When a customer sits down to e-mail your company, it's because he needs help. He chooses e-mail because it's quick, but his request still warrants a satisfying and personal response!
Companies eager to save time and money often take automation too far in their customer support. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.
Be Clear, But Sincere
When responding to customers' e-mail, be sincere and to the point. Before sending a message, try turning the tables. Ask yourself, "Would this answer satisfy me if I were the customer?"
Take that extra moment to give your customer the help he deserves. It might mean the difference between a satisfied customer and a credit card chargeback!
Offer Live Customer Support
E-mail has become an acceptable form of communication. But, live customer support is still necessary. The plethora of information available online can be overwhelming to customers, especially those new to the Internet!
Single your company out from the crowd by providing customers with a real person to talk to. Live phone support is an invaluable way to foster trust. When your customer has reached the end of his Internet rope, and just needs help, your toll free number is the answer he's looking for.
Make Sure Your Support Reps Have All The Answers
The presence of phone support will do no good if your staff doesn't know your product! Customer support reps should be warm and friendly, and willing to help with any aspect of your product.
What a good feeling it is to talk to someone who feels confident in his product. It's even better if he's knowledgeable enough to solve your problem without transferring you all around the company!
Provide Stand-Out Service; Gain Lifelong Customers
Too many e-businesses skimp on customer service, hiding behind web sites and message boards. Customer support is an integral part of every company, even those operating solely online. Be one of the few to offer stellar service, and gain customers for life!
Customer Service is becoming a lost art, but Sean Cohen wants to make sure that never happens at AWeber Communications! Find out what service is meant to be.
Looking for FREE, high-quality web site or e-zine content?
for some other great business articles for you to read you can always go to my Business information page here check back on my business page as I am always adding new articles for you to read that will help you with your online business.
Well thats it for me for now have a great day all
Eric
I found this article on A weber site and I really think it is worth reposting here. For any of you that are members of AWeber Communications and have already seen this article I belive it is owrth reading again
Hope you all enjoy
Putting The "Service" Back In "Customer Service"
By Sean Cohen
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?
Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you're not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?
Offering stand-out service on the Internet isn't as hard as it is rare. Take these simple steps towards old-style service in the digital age:
Give Each Customer a Personal Response
When a customer sits down to e-mail your company, it's because he needs help. He chooses e-mail because it's quick, but his request still warrants a satisfying and personal response!
Companies eager to save time and money often take automation too far in their customer support. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.
Be Clear, But Sincere
When responding to customers' e-mail, be sincere and to the point. Before sending a message, try turning the tables. Ask yourself, "Would this answer satisfy me if I were the customer?"
Take that extra moment to give your customer the help he deserves. It might mean the difference between a satisfied customer and a credit card chargeback!
Offer Live Customer Support
E-mail has become an acceptable form of communication. But, live customer support is still necessary. The plethora of information available online can be overwhelming to customers, especially those new to the Internet!
Single your company out from the crowd by providing customers with a real person to talk to. Live phone support is an invaluable way to foster trust. When your customer has reached the end of his Internet rope, and just needs help, your toll free number is the answer he's looking for.
Make Sure Your Support Reps Have All The Answers
The presence of phone support will do no good if your staff doesn't know your product! Customer support reps should be warm and friendly, and willing to help with any aspect of your product.
What a good feeling it is to talk to someone who feels confident in his product. It's even better if he's knowledgeable enough to solve your problem without transferring you all around the company!
Provide Stand-Out Service; Gain Lifelong Customers
Too many e-businesses skimp on customer service, hiding behind web sites and message boards. Customer support is an integral part of every company, even those operating solely online. Be one of the few to offer stellar service, and gain customers for life!
Customer Service is becoming a lost art, but Sean Cohen wants to make sure that never happens at AWeber Communications! Find out what service is meant to be.
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for some other great business articles for you to read you can always go to my Business information page here check back on my business page as I am always adding new articles for you to read that will help you with your online business.
Well thats it for me for now have a great day all
Eric
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